Computer & internet skills

Image: An older couple Skyping their friends and family using their laptop computerWe want to help our residents to feel confident using computers and other devices like phones and tablets, so that they can do the things they want to do online.

We can offer support across various points of the year that can help you to use the devices you own to achieve what you want.

If you’re an Optivo resident and are interested in improving your computer and internet skills, then please let us know by completing our simple form (button below) or by calling 0800 121 60 60.

One of our team will then get in touch to discuss the options with you.


Contact us now

Where can I get digital support?

There are a number of places that offer support to boost your digital skills and confidence. Many of these include local libraries, community spaces and councils.

To make things easier, we’ve created a map which will allow you to search for: 
  • Locations where you can get digital support 
  • Community spaces where you can use facilities such as meeting rooms, computers, laptops, and WiFi 
  • You can also see where we have homes
Zoom in to the area you live to find out about the facilities available near you:
 

 


Guidance: Using the map

 Basic controls
You can navigate around the map by pressing and holding your left mouse button, while dragging around the screen. The blue 'i' icons on the map represent the locations that we run events from or use to offer support. Select these icon by left clicking them. A pop up a box with more information about that location will appear.
image: zoom button examples
Zoom
You can move in and out of the map using your mouse wheel, or the zoom controls in the top left of the screen.

Searching
You can perform a search using the search bar located in the top right of the screen based on a postcode or address. The search system will accept partial or full search terms (e.g. WA1 or WA14 5GL).


image: search bar example