Planned MyAccount downtime


20 July 2020
Image: A fun image of builders fixing a computer keyboard, to signify the technical work being done to fix the problem affecting MyAccount
We're making some planned updates to our online service MyAccount.

Both the MyAccount website and App will be unavailable from 8am on Saturday 25 July to 8pm on Sunday 26 July.

We encourage residents to use MyAccount outside of these times.

If you need us in an emergency over the weekend please call 0800 121 60 60. 

We apologise for any inconvenience caused by this and thank you for your patience.