Change to your AllPay Direct Debit reference codes


30 January 2019

image: making a paymentWe’ve recently made a change to our AllPay reference codes.

If you pay your rent by Direct Debit, you’ll notice the reference on your bank statement will change from ‘AllPay’ to ‘AllPay Optivo’. 

In some cases, your bank may send you a letter to confirm this change is happening.

These bank letters are genuine and for information only. They do not require any further action from you

If you have any questions, please contact us.