Changes to our MyAccount service We're making some changes and improvements to the MyAccount service. As part of our planned changes, from 31 December 2023 we’ll be closing the MyAccount app.
MyAccount App issue (Android only) - April 2023 update We’re aware of an issue preventing users of our MyAccount mobile App from logging in successfully on Android devices. The MyAccount App is working as normal on Apple iOS devices.
Changes to rent and service charges 2023 In February 2023 we sent residents an annual rent and service charge letter to explain how much rent they’ll need to pay us from April 2023 onwards.
Smoke and carbon monoxide alarms It’s really important you have smoke alarms and carbon monoxide alarms installed and regularly check they’re working.
Our Sussex Grounds Maintenance Service is changing for the better We’re pleased to announce our Grounds Maintenance Service in Sussex is coming in-house. Find out what this means for you.
Our Wellbeing programme - February Our Wellbeing service are running a range of free courses and activities for Optivo residents to join in person and from your home.
Back on Track Struggling to pay the bills? Worried about your health? Sometimes you need a break to get back on track.
Optivo and Southern Housing Group merger completed Optivo and Southern Housing Group have today officially merged to form Southern Housing. Legal completion was achieved this morning following formal registration with the Financial Conduct Authority.
SHIFT Gold 2022 We’re delighted to have obtained SHIFT Gold, for the fifth year running for our work to ensure our business meets the sustainability standard of the sector.