My account

A couple looking at their online account using their tabletAt Optivo, you can keep track of your tenancy information 24 hours a day using one of our online service.

With your free online account you can:
  • Report repairs online and track their progress
  • View your rent account
  • Check the details we hold about you
  • Contact us and make requests.
The service you need to use will depend on whether it was AmicusHorizon or Viridian Housing that previously managed the property you live in.  

Not sure what online service you need to use?

You can check what online service you need to use through our handy Postcode checking tool on this page.

Just pop in your postcode and select the "Look up postcode" button and we'll tell you what online service you need to use.

 Once you know just select the appropriate link above.

Image: A mum and her son using a computerNeed help getting started?

If you need a hand to get started with your online account, we have a range of helpful resources available online  
If you can't find the answers you need please let us know as one of the team will be happy to help.

We also offer a range of training and support to help our residents to get online to do the things they want to do. Find out more about the online support we can offer.

Property Lookup

Please enter your postcode into the box below to find out whether your home was previously owned by Viridian Housing or AmicusHorizon.