Planned works programme update

image: an Optivo team member fixing a light in a new bathroom

Last updated: 19 July 2021

Following the easing of lockdown, we’ve resumed our planned works programme.

These works include: 
  • Kitchen replacements
  • Roof replacements
  • Bathroom replacements
  • New windows
  • New doors
  • Boiler replacements.
  • Mandatory electrical testing is also due in some homes.
We will contact our residents, who are due any of these works, by telephone and in writing.

This is to keep everybody updated about our plans and when the works will be carried out. 

Visiting homes and keeping you safe

Even though most national COVID19 restrictions have been lifted, the safety of our residents and staff remains our number one priority. For this reason, with high numbers of COVID cases in the community, we’ll be continuing to follow our current safety measures for the time being (this will see us continuing with the wearing of face coverings and employing social distancing). 

Depending on the type of works, our contractors will ask you to stay in a different room or keep a distance of two metres or more from them while they’re working in the property. You may also be asked to open windows and internal doors before and during any planned work (for ventilation purposes).

The number of operatives in your home will be kept to a minimum at all times.

The operatives will wear suitable protective wear when in your property.

Our  surveyors and resident liaison officers will be available to contact at any time if you’ve any concerns. This will be provided when we phone and call you.

Remember, if you're still self isolating or displaying any symtoms and we’re due to visit your home, it’s critical you let us know beforehand. This is vital for the safety of our staff and others.

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