Tenancy sustainment
Our Tenancy Sustainment Team work with all residents in all former Optivo properties.
We’re here to:
- Help our residents maintain their tenancies
- Improve quality of life
- Build self-sufficiency
- Refer to internal teams and external agencies for support
- Provide knowledge and access to internal and external funding.
The Team can help support residents experiencing:
- Risk of eviction due to tenancy breaches
- Hoarding
- Rent arrears
- Overdue compliance checks– for example, gas and electric checks
- Substance abuse issues
- Mental health issues
- Domestic Abuse (DA)
- First tenancy with Southern Housing after leaving care, previously homeless, fleeing DA, or a first-time tenancy holder.
- Multiple and complex needs.
How to refer to us for support? Please contact us and ask for Tenancy sustainment team leaders. We’ll respond within five working days.