image: a police officer

Find out more about what you can do to report crime in your community.

Drug activity

Drug activity in our properties is a matter for the police to investigate. Drug use can be reported to the police on 101 or anonymously through Crimestoppers on 0800 555 111.

Alternatively for complaints about the smell of cannabis use you can also contact your local environmental health department.

We’re unable to act on reports of drug dealing and would only be in a position to take tenancy action following police charges.

If the Police or environmental health take enforcement action we will work on the back of their findings and take the necessary action.

Hate incidents

Hate incidents and hate crimes are when someone makes threats to you, or is abusive or violent towards you because you’re perceived to be a part of a certain group.

Examples of such groups can include but are not limited to: gender, ethnicity, disability, language, nationality, religion, gender identity or sexual orientation.

When hate incidents become criminal offences they are known as hate crimes.


What is considered to be hate incidents?

Hate incidents may include:
  • Harassment/stalking – When someone continuously interacts with you against your will, which causes you to feel threatened, scared or distressed
  • Graffiti/criminal damage or arson –  writing offensive language on walls or front doors, desecrating your home, damage to your car or your home
  • Cyber-bullying – Using Twitter, Facebook , Instagram , Whatsapp, Snapchat and other forms of social media to say hurtful, distressing and unkind things
  • Verbal abuse or bullying – being called offensive names,  which may include how you dressed if you are a part of an alternative sub-culture
  • Assaults – physical attacks such as hitting, punching, pushing, spitting
  • Threats of violence – threat to kill, or threats to harm
  • Communication – hate mail, hate emails, abusive telephone calls

Reporting Hate Incidents and Crime

Report the incident to the police. If you are at immediate risk call 999, for non-urgent reports to the police dial 101

Report the incident to us - We prioritise dealing with hate crimes and hate incidents. All information is dealt with confidentially and we can also liaise with the Police and other partnership agencies on your behalf to deal with Hate Crime.

Further action

If you have received hate related letters, notes, emails, voicemail message, texts or any hate related material via social media please share this with the police.  Also take photos of offensive graffiti.

How we can help

An ASB Officer will contact you to discuss your report of Hate Crime in confidence.

With your consent we’ll agree an action plan on how best to move forward. They will also be able to discuss any support needs and referrals to specialist agencies.

Read more about the process in our ASB policy.

Anti social behaviour 

Anti social behaviour (ASB) is behaviour that has caused, or is likely to cause, harassment, alarm or distress to another person. We take reports of ASB very seriously as we know it can affect your quality of life and are here to help. Find out more about ASB and how you can report it to us here.

For serious or life-threatening incidents please call 999 immediately and speak to the emergency services.
If the incident involves a crime not requiring an emergency response, please call 101. For example if:
  • Your car has been stolen
  • Your property has been damaged
  • You suspect drug use or dealing in your neighbourhood.

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