Domestic abuse

image: Stop domestic abuse

At Optivo we believe everyone has the right to live free from domestic abuse and violence. 

We take all reports of domestic abuse seriously. We’ll work alongside specialist services to support those affected and enable them to live a life free of abuse and violence.

What is domestic abuse?

The UK Government states that domestic abuse can be an incident or a pattern of incidents of controlling, coercive behaviour, threatening behaviour, violence or abuse between people aged 16 or over.

This can include partners and ex partners, family members and can happen to anyone regardless of gender, sexuality or ethnic group.

Domestic abuse can include, but is not limited to:Image: Woman at a window

  • Physical - hitting, kicking, pushing, slapping, spitting, damaging your property

  • Sexual - making you do things you don’t want to, videoing you or sharing images against your will or without your knowledge

  • Financial - taking your money, not paying the bills or rent, withholding money for household items, getting you into debts, not letting you work or study

  • Psychological - mind games, isolating you from others, stalking you, blaming you for their behaviour, 

  • Emotional - calling you names, making you feel worthless, using your children against you.

Domestic abuse can also include, so called Honour Based Violence, Female Genital Mutilation and Forced Marriage.

Reporting domestic abuse

If you feel afraid of someone in your home or you have concerns about one of our residents please contact us, as our specialist domestic abuse team can help confidentially.

Always call 999 in an emergency. Further advice is available from the National UK Domestic Violence 24-hour Helpline: 0808 2000 247

  • We treat all reports of domestic abuse in a non-judgemental way.

  • We’ll provide support, even if you don’t want to involve the Police.

  • We’ll keep you informed and seek your consent before we take any action.

  • We can refer you to specialist organisations such as Womens’ Aid or Victim Support. We can help make your home safer and help you to stay safe.

  • We’ll not require survivors to take legal action or to contact the police before we provide assistance. Any action we take will be with the survivor’s consent.  The only exception is if there is risk of serious harm to the survivor or another person.

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Matters concerning children

If we’re concerned a child (under the age of 18) is abusing an adult, or a child is being abused, it’ll be addressed under our safeguarding policy.

If you are suffering abuse or you are concerned that one of our residents may be a victim of domestic abuse, please contact us.  


Image: a domestic abuse survivor looking out the windowSurvivor stories

‘S’ was in an abusive relationship with her partner for over 10 years.

’He was always very controlling, telling me what to wear, who to talk to but it didn’t start off violent. He would turn up at my workplace with flowers, always FaceTime me and buy me clothes that he said suited me. Then I got pregnant and he started to say I shouldn’t work or go out…"

"I didn’t really have any friends or family nearby so I never argued. Then when our baby was one month old, he kicked me because I said I was thinking about going back to work – from then the abuse just got worse. I thought I would never be able to leave but Optivo have helped me to keep myself and my son safe, they have organised the police injunction, us moving – even when I have had my wobbly moments. Now instead of looking over my shoulder all the time, I am looking forward to the future with my son’’


image: a domestic abuse survivor walking on the beach‘R’ was with his abusive partner for seven years

’I was embarrassed at first because I am a man and men are not supposed to be afraid or get beaten by women. My partner had many problems and she would take them out on me and our young child. Once she threw a chair through the window of his bedroom and there was glass all over his bed and floor."

"I knew then I needed to get some help. Optivo were very discreet and treated me with respect. They helped me to understand that this was domestic abuse and then they worked with my family to get us to safety. I cannot thank them enough.

If you want to talk to someone about you situation then our team are on hand. Select the button below to find out how you can get in touch:

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image: alert iconNeed to talk to someone?

Always call 999 in an emergency.

Further advice is available from the National UK Domestic Violence 24-hour Helpline: 0808 2000 247