Publication type: guides Our Estate Service booklet to designed show our residents what they can expect from the services provided by ourselves and our contractors.
What is included in this booklet?
- A clear guide for the standards and inspections
- What to expect from our services
- Details on how you can help us
- Information on the inspection process and scoring system. We’ve created a photobook including every service standard
- Details of how to make a complaint if we don’t meet the service standards
- How to get involved in the services
- How to tell us what you think of the services being provided.
For more information, please read our estate service standards leaflet here.