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Get involved

2 residents at a meeting and providing feedback about the websiteAt Optivo we want you to feel safe, secure and happy in your home from the day you move in.

You’re at the heart of everything we do. We need to make sure our work reflects your expectations. 

We’ve a number of ways for you to get involved and tell us how we’re doing. We want to work with you to design, monitor and scrutinise our services. We need to understand which services are important to you. 

We’ve lots of ways you can get involved. It’s a great opportunity to meet new people and learn new skills along the way. Even if you can only spare a little time, we’d still love to hear from you.
A resident at a recent feedback session
Here are some of the ways you can get involved:

  • Complete surveys
  • Join focus groups
  • Become a mystery shopper
  • Give email feedback
  • Join our Complaints Panel
  • Join the Resident Policy Panel
  • Join one of our Local General Panels
  • Join one of our Local Repair Panels
  • Join our Scrutiny Panel
  • Become a Green Ambassador.

Come along to one of our taster sessions and we’ll match your skills and interests to the best type of involvement for you.

If you’d like to find out more please contact us.


Get in touch