Sheltered schemes

image: Residents playing dominoes at one of our Sheltered schemes

** Coronavirus update **

Date: 11 January 2021

As you’re aware, the Government has announced a further lockdown for the whole of England. The health and safety of our residents and staff remain our number one priority as we continue to monitor the situation around coronavirus.

Our Independent Living Team are continuing to work in the same way.  Please contact your Scheme Manager by phone even if they’re at your scheme – this helps us to keep social distancing for your safety.  

The lounge and communal areas at our schemes remain closed.  Visitors to our schemes continue to be restricted to essential carers, members of Support Bubbles and deliveries. 

Remember your Independent Living Team is only a phone call away.  If you're worried about anything or are running out of food or medicine, please get in touch.


image: Sheltered logoA sheltered apartment offers independent living in an easy-to-manage home with the companionship of other older people living close by.

It's the perfect blend of independent living with support when you need it. You’ll need to be over-55 to qualify. If you have a long-term illness or disability we can consider you if you’re a little younger. 

You’ll find our sheltered schemes across London, the Midlands, Kent and Sussex, where we’re rated ‘outstanding’.

Our sheltered schemes offer one- or two-bed self-contained apartments, each with their own kitchen, bathroom and front door. Many have balconies or patio space, with shared gardens and are accessible throughout. The majority also have guest rooms for family or friends.

We run regular social activities – our aim is to promote active, healthy lifestyles, but it’s up to you how much you want to get involved. Our friendly schemes also offer a safe and secure environment.  Our staff are  there during set hours each week.  And we also provide 24-hour emergency assistance through a call system, so there's always someone available for support.

Happy to help

Your Independent Living Team will aim to make you feel safe, comfortable and happy in your home.  Our aim is to:
  • Make you feel welcome
  • Keep in touch every day - if you want us to
  • Look after the scheme and promote social activities
  • Support you if you need help with forms and paperwork
  • Help you get advice when you need it.
Read our customer experience statement.

Want to find out more?

Check out our video from Leeds Court, one of our sheltered housing schemes in Bellingham, London.


Further information

You’ll find a list of all our sheltered and extra care schemes on the website.

If you’d like to visit a scheme or talk about your options with one of our friendly staff please contact us.

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