Online chat

Want to talk to someone online?

You can get in touch with one of our advisors using our free online chat facility.

Please note: The online chat tool you use will depend on whether the property you live in was managed previously by AmicusHorizon or Viridian Housing. Please expand the appropriate blue box below to find out which one you need to use.

I was an AmicusHorizon resident (now an Optivo resident)

If your property was previously managed by AmicusHorizon you can talk to one of our advisors using our online chat facility below.

Please note, this service is available 8am – 5.30pm (Mon to Fri).

I was a Viridian Housing resident (now an Optivo resident)

Image: Chat icon If your property was previously managed by Viridian Housing you can talk to one of our advisors using our online chat facility below.

Please note, this service is available 9am – 5pm (Mon to Fri). Click here to chat now

Not sure who to contact?

AmicusHorizon and Viridian have amalgamated to form a new housing association called Optivo. In the short term, the contact details and online services you need to use will depend on who used to manage your home; either AmicusHorizon or Viridian Housing.

If you know who this is, please expand the appropriate blue box above to find out who to contact.

Not sure? Use the handy postcode lookup tool on this page. Just pop in your postcode and select the "Look up postcode" button and it will tell you if you need to contact AmicusHorizon or Viridian Housing.

Property Lookup

Please enter your postcode into the box below to find out whether your home was previously owned by Viridian Housing or AmicusHorizon.