Sussex Fuel Voucher Scheme

image: man using a calculatorDo you live in West Sussex, East Sussex or Brighton and Hove? Are you on a pre-payment energy meter, but struggling with your finances at this difficult time?

If the answer’s yes to both questions, the Sussex Fuel Voucher Scheme could help you.

How much can I save?

Residents who qualify, based on the Citizens Advice criteria, can be issued with a voucher up to a maximum value of £84 for an individual and £147 for a family.

This is based on the average spend for a pre-payment customer during the anticipated three month ‘lockdown’ period. You can apply for more vouchers if the lockdown is extended.

The vouchers are funded by Your Energy Sussex and are delivered by Citizens Advice. You don’t have to be a Your Energy Sussex customer to qualify for this scheme.

How do I apply?

You need to contact Citizens Advice Bureau who will help you with the application.
Eligible residents with mobility issues, or those who are in self-isolation with nobody available to top up the card on their behalf, should speak to their local Citizen's Advice branch.

In some areas, the branch may be able to arrange for the card to be topped up and delivered to them.
If you’re aware of individuals or families in financial crisis that would benefit from a fuel voucher, please put them in touch with their local Citizen's Advice branch.

They will carry out an eligibility assessment, answer any questions and issue the fuel voucher which the householder can take to their nearest PayPoint, Payzone or Post Office outlet to top up their key meter.