Who we are

At Optivo we know the importance of living in a safe and secure environment and how this enables people to flourish.

As one of the largest housing providers in the UK, our 44,000 homes give 90,000 people in London, the South East and the Midlands, somewhere affordable to call their own.

We work with residents, local authorities, and partners to meet housing need, and to create safe, sustainable communities for our residents.

We also help residents make the most of their lives through jobs, training, financial and digital inclusion.

Exceptional services

We work with our residents to deliver consistently high customer service. Residents are central to our culture and at the heart of our organisation.

At Optivo we’re embracing innovative approaches to achieve exceptional service and performance. We’ll use new technology to make it easy and safe for residents to do more online, whenever and wherever they choose.

We will:
  • Make it easy for our customers to use our services
  • Do what we say we’ll do
  • Be clear about when we’ll do it
  • Listen to customers to improve what we do
  • Ensure our staff are always respectful and happy to help.
We will work together with our residents to make a real and lasting difference to people’s lives.

Our Strategic Plan for 2017-2020 sets out our objectives to:
  • Provide sector leading service
  • Value our people
  • Maximise our social impact
  • Ensure a sustainable business.
Find out more about our current performance.


Together Better

Optivo was formed in May 2017 and brings together the best of AmicusHorizon and Viridian Housing. Our annual turnover is £306 million.


Corporate Social Responsibility

We're a charitable organisation. But we believe we should also try to give something back to the wider community and act responsibly by reducing any negative effect we have on the environment. Find out how we do this here.

Watch the video below to find out how we are looking to bring together the best of AmicusHorizon and Viridian Housing together to build homes and communities that people love.