Energy efficiency for residents

Energy efficient homes are great for the environment, and they can also have a hugely positive impact on the lives of our residents too.

As well as being more comfortable, an energy efficient home can help you stay healthy and save you money on your utility bills.

How do we make our homes energy efficient?

We run home improvement projects, also known as ‘retrofit’, which includes things like insulation in the walls and the loft, draught proofing and secondary glazing. We also install renewable technologies, such as air source heat pumps, and trial new smart technology.

We’re striving to reduce our environmental impact to help manage our costs and to be a more responsible business. Here’s more detail on how we’re doing this.

Energy retrofit programmes for 2021

London and Sussex Energy Retrofits

We are installing energy measures in up to 400 homes in order to reach EPC Band C to help reduce the carbon footprint of our homes.

The programme includes a range of measures designed to reduce our carbon impacts and make homes more comfortable for our residents. Measures include –

  • Room in roof insulation
  • Cavity wall and loft insulation
  • Underfloor insulation
  • Solar panels
Properties will be selected for survey based on their existing energy rating.

Sussex Green Homes Grant Energy Retrofits

We have been awarded £500,000 worth of funding from the UK Government to carry out energy efficiency measures in 100 Sussex homes.

We’ll be working closely with Hasting Borough Council to deliver the project and help reduce resident’s energy costs. The project will aim to improve properties to EPC Band B and C.

Property selection and eligibility is determined using existing energy efficiency ratings and means testing of households.
  • Solar panels
  • Air source heat pumps
  • Cavity wall and loft insulation
  • Underfloor insulation.


Completed energy retrofit projects

London and Kent Retrofits

In London and Kent, we have installed energy efficiency measures in 300 homes over 2 years in order to reach EPC Band C. These measures will to help our homes to become more energy efficient.

The work included a range of measures designed to reduce resident’s energy bills and make our homes more comfortable. Some of the installation costs are being supplemented by the Energy Company Obligation fund (ECO3).

CAN and SHINE Interreg Funded projects

image: Interreg SHINE project logoWe were awarded European Union funding from the Interreg programme to deliver the Climate Active Neighbourhoods (CAN) and Sustainable Houses in Inclusive Neighbourhoods (SHINE) projects.

The projects were international partnerships, working together to develop ideas for accelerating energy retrofit projects.

image: image: Interreg CAN project logoSHINE saw energy efficiency measures installed in 200 homes in Sussex, with the help of £450,000 worth of funding from Interreg. We worked with Hastings Borough Council and Citizens Advice 1066 to deliver a major programme of domestic energy efficiency projects in St Leonards, Hastings.

We installed energy efficiency measures in 100 homes in Sussex as part of the CAN project and conducted a behaviour change project to help residents save energy at home.

This project was funded in part by Interreg with £522,000 in grant funding.

We worked with Hastings Borough Council and Energise Sussex Coast to deliver this and the project was awarded the Regiostars Award for Category 4 Building Climate Resilient Cities

Warm Homes Fund

The Warm Homes Fund (WHF) is a pot of money which is being used to make households warmer, healthier and cheaper to heat.

We were awarded this funding to help reduce energy bills in a number of households across Sussex.
This includes installing 30 air source heat pumps (ASHP) and other energy efficiency measures in Hastings and Camber this year.

Other energy measures have included loft and cavity wall insulation and new doors and windows, while the homes in Camber have also had solar panels installed.

Following these improvements, an event was held in Camber in November where contractors were able to answer any questions residents may have.

Many residents say they’ve noticed a reduction in electricity costs since ASHP were installed, while others say they’ve never felt so warm in their homes at this time of year.


How we can help you

Our sustainability team are here to help reduce your utility bills and improve your carbon footprint. Find out some of the ways they could help you below: