National Housing Federation launches Together With Tenants initiative

 

25 February 2019Image of Paul Hackett


We’re really delighted the National Housing Federation (NHF) has published its Together With Tenants initiative. 

Optivo has been involved in the development of this initiative with the NHF which looks at rebalancing and reframing the relationship between landlords and tenants.

At Optivo we’re very aware that working closely with residents increases customer satisfaction and leads to better business outcomes.  We’ve seen this approach work for the last decade and we’re really committed to being an early adopter of this initiative.

Here our CEO, Paul Hackett, shares his thoughts on the initiative.