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My account

A couple looking at their online account using their tabletAt Optivo, you can keep track of your tenancy information 24 hours a day using one of our online service.

With your free online account you can:
  • Report repairs online and track their progress
  • View your rent account
  • Check the details we hold about you
  • Contact us and make requests.
The service you need to use will depend on whether it was AmicusHorizon or Viridian Housing that previously managed the property you live in.  

Not sure what online service you need to use?

You can check what online service you need to use through our handy Postcode checking tool at the top right hand side of the page.

Just pop in your postcode and select the "Look up postcode" button and we'll tell you what online service you need to use.

 Once you know just select the appropriate link below:  

Help and support

If you need a hand to get started with your online account, we have a range of helpful resources available online - click here to find out more about MyAccount
Alternatively, please let us know if you find it difficult to get online, as we can help with that too!  

Property Lookup

Please enter your postcode into the box below to find out whether your home was previously owned by Viridian Housing or AmicusHorizon.