Leaflets & Publications

Customer experience statement

Customer experience statement

'Powered by us' outlines our commitment to deliverying a positive Customer Experience.

Optivo information pack for residents

Optivo information pack for residents

We’re here to help and guide you through any concerns you may have.

Preserved Right to Buy

Preserved Right to Buy

This helpful information sheet tells you everything you need to know about Right to Buy

Equality, Diversity and Inclusion Statement

Equality, Diversity and Inclusion Statement

At Optivo we value, celebrate and embrace Equality, Diversity and Inclusion (EDI).

Housing options booklet

Housing options booklet

If you’re looking to move home there are a number of options available to you. This booklet details some of the options.

Financial statements

Financial statements

Read the annual financial statement for Optivo for the year ending 2017/18.

Value For Money (VFM) documents

Value For Money (VFM) documents

Our Value For Money (VFM) Annual documents outline our commitment to improving value for money.

Trading updates

Trading updates

Find all Optivo’s unaudited trading updates for your reference here.

RICS qualified Valuers, Solicitors & Independent Financial Advisors

RICS qualified Valuers, Solicitors & Independent Financial Advisors

RICS qualified Valuers, Solicitors & Independent Financial Advisors

Asset Management Strategy

Asset Management Strategy

Effective asset management underpins what we do and is essential to achieving our objectives.

Application to purchase land

Application to purchase land

Use this form for applications to purchase small areas of land or rights over land owned by Optivo. Before you complete the form please read the accompanying guidance...

Guide to Shared Ownership

Guide to Shared Ownership

Are you interested in Shared Ownership,but don’t know much about it? Our handy guide is here to help.

Resident Involvement Strategy

Resident Involvement Strategy

We are proud of our Resident Involvement Strategy as we believe it will give residents a big voice within Optivo.

Social Impact Statement

Social Impact Statement

Our Social Impact Statement outlines our plans to make a positive difference in our communities.

 

Our annual review

Our annual review

Produced by residents and staff, our annual review looks at what we've achieved and ahead to the future.

Health and Safety Strategy

Health and Safety Strategy

We're committed to continuous improvement of our health and safety management. This Strategy provides the roadmap to ensure our approach to Health & Safety Management reflects our...

Energy and Environment Strategy 2019-21

Energy and Environment Strategy 2019-21

​Optivo has a strong track record of delivering ground-breaking sustainability programmes. This strategy sets out our approach in more detail.

Scrutiny Review: Fire Safety Communication

Scrutiny Review: Fire Safety Communication

The feedback we receive from residents make a huge difference to how we deliver our services. Most recently, the panel chose to review fire safety communication. Read their report...

Our strategic plan

Our strategic plan

Our plan to work together with our residents to make a real and lasting difference to people’s lives.