Sheltered schemes

image: Residents playing dominoes at one of our Sheltered schemes

A sheltered apartment offers independent living in an easy-to-manage home with the companionship of other older people living close by.

It's the perfect blend of independent living with support when you need it. You’ll need to be over-55 to qualify. If you have a long-term illness or disability we can consider you if you’re a little younger. image: Sheltered logo

You’ll find our sheltered schemes across London, the Midlands, Kent and Sussex, where we’re rated ‘outstanding’.

Our sheltered schemes offer one- or two-bed self-contained apartments, each with their own kitchen, bathroom and front door. Many have balconies or patio space, with shared gardens and are accessible throughout. The majority also have guest rooms for family or friends.

We run regular social activities – our aim is to promote active, healthy lifestyles, but it’s up to you how much you want to get involved. Our friendly schemes also offer a safe and secure environment.  Our staff are  there during set hours each week.  And we also provide 24-hour emergency assistance through a call system, so there's always someone available for support.

Here to help

Your Independent Living Team will aim to make you feel safe, comfortable and happy in your home.  Our aim is to:
  • Make you feel welcome
  • Keep in touch every day - if you want us to
  • Look after the scheme and promote social activities
  • Support you if you need help with forms and paperwork
  • Help you get advice when you need it.

** Coronavirus update **

Last updated: 10 December 2021

The pandemic remains a major concern for many residents and staff in our Independent Living schemes.

Our staff are at their schemes as much as possible, but there will be times they need to work from home.  At all times they’ll be following Government guidelines and our own safe operating procedures.

Any visitors to our schemes should call through to the resident’s flat using the intercom system and not wait in communal areas.

We’re reminding residents, staff and all visitors:

  • ‚Äčnot to linger in communal areas
  • to wear a face-covering in communal areas
  • keep social distancing where they can
  • ensure no more than one person or household uses a lift or the laundry
  • gatherings in the lounge or other spaces must be booked with the scheme manager and follow precautions

Residents who’ve tested positive and/or are self-isolating must not use communal areas such as laundries and siting rooms. If this is the case, it's important you minimise any contact with other residents and staff.

We thank everyone for their cooperation and understanding.